Privacy Notice

TEXMAS has kept the records of Dubai’s textile trade since 1990, and much of what we hold was handed to us across a counter by the merchants themselves. This notice sets out, in plain terms, what we keep, why we keep it, and what you can ask us to do about it.

Who we are

TEXMAS — Textile Merchants Group (Dubai Textile Merchants Association), 102 Al Baqali Building, Bur Dubai, P.O. Box 50961, Dubai, UAE. If anything here concerns you, write to texmas@eim.ae or call the office on +971 4 353 1551 — a person will answer.

What we hold, and why

If you write to us

Contact and newsletter forms give us your name, email address and whatever you tell us. We use it to reply and to send the updates you asked for — nothing else. If you subscribe to the newsletter we keep your email address, your language and any interests you ticked, for as long as you stay subscribed. Every newsletter carries a one-click unsubscribe link, and unsubscribing takes you off the list immediately. Our forms are protected by Google reCAPTCHA, which checks that a submission comes from a person and not a script — that check is governed by Google’s privacy policy.

If you have an individual account

We hold your email address and the profile you choose to complete: name, country of residence, nationality, WhatsApp number and date of birth. We also note how you signed in — email link or Google — so a permit request can be tied to a real account.

If your firm has a member login

Member firms are issued a login by the office, not by signing up online. Against that login we hold your company name exactly as it appears on the membership register, your username, and the contact record the office keeps for you: email address, landline, mobile, fax, P.O. Box, and the name and phone number of your point of contact. We record when the account last signed in, which tells us whether credentials have gone astray.

When a firm signs in for the first time it records its trade licence number and expiry date. That is the record your membership rests on, so it is kept for as long as your firm is a member and the expiry date tells us when a renewed copy is due. The scanned copy of the licence document your firm uploads is kept with that record — it is the document your membership rests on, and it is retained while your firm remains a member. Your username, email address, mobile number and licence details can only be changed by the office — that is deliberate, because those are exactly the details someone would need to alter in order to take an account over.

If your firm updates its directory listing

Logos, websites, social media links and the cloth categories you deal in are submitted for review and published on the members’ directory once the office approves them. Nothing you submit appears until a person at TEXMAS has looked at it. Bear in mind this material is meant to be seen — it is your shop window.

If you apply for a Dubai Textile City permit

For every person on the permit we take their full name and a copy of both sides of their Emirates ID, along with the date and time of the visit, the warehouse number and the reason for going. Where a member firm applies, the request is recorded against that firm, which is responsible for it. Choosing “Take a photo” opens your device camera — nothing is captured or kept until you attach the photo and submit.

How we look after Emirates ID copies

We treat these as the sensitive documents they are. They sit in a private, access-controlled store, visible only to authorised TEXMAS reviewers — never on the public site, never to other applicants, and never to other member firms. Photos are reduced in size before they are stored. They are used to verify who is entering Textile City and for nothing else. They are also deleted automatically: 180 days after a permit is decided, the ID copies attached to it are erased, while the permit record itself is kept without them. You do not need to ask — though you can, at any time, and we will delete them sooner. Deleting your account removes them along with everything else.

What we never do

We do not sell personal information, and we do not pass it to third parties for their own purposes. Member mobile numbers are never published in the directory — only a business landline, and only where the firm has one. Emirates ID copies and permit details are never published or shared. Beyond that, we share information only where the law obliges us to.

What you can ask us to do

Ask us to correct anything that is wrong, delete what you no longer want us to hold, unsubscribe you from updates, or remove an Emirates ID you have submitted. Write to texmas@eim.ae and we will act on it. Individual account holders can delete their own account and its data from Account settings; member firms should contact the office, since a firm account is tied to the membership register.

Cookies

Our Cookie notice explains what the site sets and why, and the “Cookie preference centre” in the footer lets you change your mind at any time.